Shipping policy

Thank you for shopping with Trendlz. We are committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates.

Please review our shipping policy before placing your order.

📍 Shipping Coverage

We currently ship within the United Arab Emirates (UAE) only.
International shipping is not available at this time.

⏱ Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Processing times may be slightly extended during promotional campaigns or peak seasons.

🚚 Delivery Time

  • Standard Delivery: 2–5 business days across the UAE.
  • Delivery timelines may vary depending on your location and courier operations.

Please note that delivery estimates are not guaranteed and may occasionally be affected by unforeseen delays.

💳 Cash on Delivery (COD)

We offer Cash on Delivery (COD) service in most UAE locations.

  • Please ensure someone is available at the delivery address to receive the order.
  • Repeated failed delivery attempts may result in order cancellation.
  • Trendlz reserves the right to refuse COD service for suspicious or repeatedly unconfirmed orders.

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout.
  • Free shipping promotions, if available, will be mentioned on the website.

📦 Order Tracking

Once your order has been shipped:

  • Tracking details will be shared via email or SMS (if applicable).
  • You can track your shipment using the courier tracking link provided.

🏠 Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information.

Trendlz is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Additional charges due to re-delivery attempts

❗ Delays Beyond Our Control

Delivery delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service disruptions
  • High order volumes

We appreciate your patience and understanding.

📧 Contact Us

For any shipping-related inquiries:

📩 Email: trendlz.shp@gmail.com

Our support team is always happy to assist you.